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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mike Waugh

November 8, 2023

5  out of  5 rating by Mike Waugh
"Lizet reached out to me from a referral by my State Farm agent in Indiana after I made the move to Florida and I am so glad she did . She was very helpful and knowledgeable. A pleasure to deal with !"

Rosana Colon

November 3, 2023

5  out of  5 rating by Rosana Colon
"Lizet is the best person ever! She is always available! Every time I have a question or need help with my policy. She is very helpful, understanding, and knowledgeable."

Latrice F.

November 3, 2023

5  out of  5 rating by Latrice F.
"Nicole is amazing. She throughly explained everything to me. She took her time with me. I would definitely recommend her and State Farm auto insurance services. She also was able to save me lots of money compared to my previous insurance company."


October 31, 2023

5  out of  5 rating by stmooris79
"I highly recommend Nicole West for all your home, auto and life insurance needs. She is very good at what she does and she has a team that is very knowledgeable and helpful that supports her. She is the best State Farm insurance agent in the state of Florida and maybe the entire United States of America."

Jerrica Calhoun

October 25, 2023

5  out of  5 rating by Jerrica Calhoun
"Nicole is a very knowledgeable agent. She answered all my questions regarding coverages and helped me save and switch my auto insurance.. I highly recommend that you contact her for your insurance needs!"

Dwayne Rex

October 10, 2023

5  out of  5 rating by Dwayne Rex
"I went in to add car insurance, Lizet my new insurance agent, helped to get that setup. I’m very pleased with the service I received at this State Farm office. Thanks again."

Shannon McCall

October 6, 2023

5  out of  5 rating by Shannon McCall
"I am new to FL and needed a new insurance policy! This team saved me a few hundred bucks over Geico. Very fast and very polite!! Glad to be a neighbor!"

Christian Tapia

September 18, 2023

5  out of  5 rating by Christian Tapia
"Excelente servicio me ayudo muchisimo muy agradecido.."

Ryan Coore

September 6, 2023

5  out of  5 rating by Ryan Coore
"Lizet was very helpful and informative. She was able to add my daughter and an additional vehicle all at a reason cost, with all the discounts she was able to qualify for us. She was patient with me, not having all the paperwork, but was still able to complete the process."

Raiza Mendez

August 30, 2023

5  out of  5 rating by Raiza Mendez
"I had moved up here a while ago and needed a transfer and a new quote for my husband. Thanks to Lisset everything was possible, she also was able to make popcorn for my kids and make them feel welcomed."

Ally McClain

August 22, 2023

5  out of  5 rating by Ally McClain
"Lizet was so helpful and immediately worked with me to switch agents! I just moved to the Davenport area and needed some updates to my insurance. She got me a lower rate, made sure I had everything I needed, and started me off on the new policy same day. Highly recommend and cannot thank this office enough for easing the concerns I had."

Patty Cuevas G

August 22, 2023

5  out of  5 rating by Patty Cuevas G
"Thank you so much Ms. Lizet for your help in the process to get my new policy, you are very kind and professional in customer service. I appreciate that, blessings 🙏"

Tatiana Osorio

August 21, 2023

5  out of  5 rating by Tatiana Osorio
"Excelente servicio!! Muy profesional y amable, me ayudó con todo lo que necesitaba, me asesoró con todo, muy feliz y satisfecha de haber tomado este seguro, recomiendo esta persona para resolver tus dudas y coger el mejor seguro!"

Richard Kingz

August 18, 2023

5  out of  5 rating by Richard Kingz
"I just wanna say that Ms. Lizet truly is a remarkable person. She helps out with our policy when our family feels lost and don’t know what to do. We thought we were gonna lose it all because of how hard life hits us but she was right there to help us out with payments, discounts, and even personal experiences and advice. She’s truly a blessing and I wish I thank Nicole West Agency for having such a great person. Thank you Ms. Lizet! - Ricardo"

Brian Berkowitz

August 16, 2023

5  out of  5 rating by Brian Berkowitz
"Nicole was extremely helpful and knowledgeable. She was able to save me some money and the transition to State Farm was seamless"

Maria Alzate

August 11, 2023

5  out of  5 rating by Maria Alzate
"Lizzette was so professional. The best Insurance Agent. I recommend them. Thank you"

John Mckeon

July 1, 2023

5  out of  5 rating by John Mckeon
"Thanks Paola for the outstanding service! Very well spoken."

Adela Garcia

June 30, 2023

5  out of  5 rating by Adela Garcia
"Called in to get auto insurance and home insurance. Got an amazing bundle deal . Ms. Lally assisted me in the process , she was very informative and took time to explain all my coverages . Could not be any happier with the service !"

Esperanza Rodriquez

June 30, 2023

5  out of  5 rating by Esperanza Rodriquez
"Excelente servicio de Paola , gracias por tu gestión."

Sharon Murcia

June 30, 2023

5  out of  5 rating by Sharon Murcia
"Amazinggg auto insurance rates, thank you so much Paola for helping me out!!"

David Quinones

June 30, 2023

5  out of  5 rating by David Quinones
"I’ve dealt with their entire staff and am really impressed with their knowledge and professionalism. I would highly recommend them."

Amisha Charles

June 30, 2023

5  out of  5 rating by Amisha Charles
"Pleasant service, they answered all of my questions! I’m happy with my policy" H

June 29, 2023

5  out of  5 rating by H
"Great customer service skills very helpful and nice . Great agent"

Christian Paulino

June 28, 2023

5  out of  5 rating by Christian Paulino
"Lally me asistio con mi seguro de auto , me explico cada cobertura . Muy excelente servicio y profesionalismo. 100% recomiendo esta oficina localizada en Davenport."

Amilkar Martinez

June 28, 2023

5  out of  5 rating by Amilkar Martinez
"Had a great experience with Citlally, super patient, professional and helped me get what I wanted."