Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of baberesq


April 17, 2024

5  out of  5 rating by baberesq
"Great service, Makhya works with you to get the best possible policy & pricing. Small professional office! Get your free popcorn and take your picture with Jake!"
Profile photo of Tia S

Tia S

April 17, 2024

5  out of  5 rating by Tia S
"Excellent customer service"
Profile photo of Nicholas Dirubbo

Nicholas Dirubbo

April 16, 2024

1  out of  5 rating by Nicholas Dirubbo
"Horrible Horrible Experience. New guidelines deny insurance on houses that aren’t new and if you didn’t have an existing auto policy with them in January 2024. I paid for a four point inspection and they ran a credit score. I have great credit. State Farm is not “a good neighbor.” Avoid them if possible or see for yourself. Don’t say I didn’t warn you."
Profile photo of Daniela Jerez

Daniela Jerez

April 12, 2024

5  out of  5 rating by Daniela Jerez
"Me atendió una chica llamada Lizet, con mucha habilidad y profesionalismo, super satisfecha, lo recomiendo 🙌🏻"
Profile photo of Omar Soto Ramos

Omar Soto Ramos

April 5, 2024

5  out of  5 rating by Omar Soto Ramos
"Excelente atención y muy buen trato de la Sra. Lizet... muchas bendiciones"
Profile photo of Anthony Pratt

Anthony Pratt

April 3, 2024

5  out of  5 rating by Anthony Pratt
"Would highly recommend this insurance team to anyone! Lizet made the process easy and the premium was the best by far when comparing the competition."
Profile photo of Hector j. Acevedo

Hector j. Acevedo

March 29, 2024

5  out of  5 rating by Hector j. Acevedo
"La atención de Lizet fue muy profesional y muy amable tiene un buen servicio gracias por la ayuda"
Profile photo of Djimmy Chaperon

Djimmy Chaperon

March 28, 2024

5  out of  5 rating by Djimmy Chaperon
"Very great customer service and assistance"
Profile photo of Andres Santana

Andres Santana

March 26, 2024

5  out of  5 rating by Andres Santana
"Excelente servicio y muy muy amable"
Profile photo of Julie Mytych

Julie Mytych

March 26, 2024

5  out of  5 rating by Julie Mytych
"Lizet has been very helpful for me as I moved down from Michigan to Florida. She helped me get car insurance and bundle it with Alice insurance. I highly recommend her."
Profile photo of Thammy Flores

Thammy Flores

March 26, 2024

5  out of  5 rating by Thammy Flores
"The office personnel is very helpful and friendly. They are always there to help you. I feel very fortunate for being dealing with Nicole for last 3 years for all her caring and professionalism. Highly recommended"
Profile photo of Dane Clark

Dane Clark

March 26, 2024

5  out of  5 rating by Dane Clark
"Friendly, responsive staff. You actually get a person when you call them!! Great service."
Profile photo of Darius Thomas

Darius Thomas

March 23, 2024

5  out of  5 rating by Darius Thomas
"Nicole West and her exceptional team at State Farm have been an absolute pleasure to work with. Their knowledge and expertise in insurance matters are unparalleled, and they've always gone above and beyond to assist me with any inquiries or concerns. Whether it's finding the right coverage or answering complex questions, Nicole and her staff have consistently provided top-notch service with a smile. I highly recommend Nicole West State Farm Agency to anyone seeking reliable and trustworthy insurance assistance."
Profile photo of Wonder Woman

Wonder Woman

March 23, 2024

5  out of  5 rating by Wonder Woman
"Exceptional Service! M. Nicole West, State Farm Agency. THANK YOU and your staff for such a warm and inviting experience when we contacted your office. I was frustrated and disappointed with Geico. You and your staff greeted me with such professional courtesy, took the time to explain the differences of coverages and followed up to assure me that my insurance coverages were sufficient, which alone provided calmness to my day. For that, you are a good neighbor! #mnicoleweststatefarmagency"
Profile photo of Anaiis Rabiela

Anaiis Rabiela

March 23, 2024

5  out of  5 rating by Anaiis Rabiela
"I can’t express enough what a joy it was working with Nicole! She made the insurance process a breeze and was extremely knowledgeable and patient walking me through my options. As a new resident to Florida, she made sure I understood every last detail of my coverage and gave me such a warm welcome. I would recommend her to everyone and feel so much more empowered by her help. Thanks a bunch, Nicole!"
Profile photo of trilltwinz


March 22, 2024

5  out of  5 rating by trilltwinz
"This office has great customer service and is very helpful, If you are moving to the four corners area this is DEFINITELY an agent you should be with."
Profile photo of Alain Vega

Alain Vega

March 22, 2024

1  out of  5 rating by Alain Vega
"Never in my life have I seen an insurance agent that doesn’t want to sell insurance. Lizet was active in the beginning and after asking to remove a couple items from the policy to make it more affordable, she sent a passive aggressive email and never responded. Follow up after follow up email was sent and no response. I ended up emailing another State Farm office in the area and was able to get my policy going in less than 48 hours. My experience with this office was bad, therefore, I recommend staying away."
Profile photo of Elijah Hankerson lll

Elijah Hankerson lll

February 29, 2024

5  out of  5 rating by Elijah Hankerson lll
"Thanks very much 😎 You guys did a great job . In less then a hour with insuring my antique vehicle ."
Profile photo of Micheline Bayiha

Micheline Bayiha

February 26, 2024

5  out of  5 rating by Micheline Bayiha
"Excellent service: celerity, accuracy and courtesy is what I observed! Thank you all!"
Profile photo of Laury P

Laury P

February 13, 2024

5  out of  5 rating by Laury P
"Lizet was very helpful and detail oriented. Make sure to look for help with your homeowners insurance."
Profile photo of Richard Walsh

Richard Walsh

January 4, 2024

5  out of  5 rating by Richard Walsh
"It was a pleasure interacting with Nicole. She swiftly guided me through the process of switching to State Farm with helpful suggestions on coverage levels and resulting benefits. The whole process took about 15 minutes. Great experience and I highly recommend. Thanks Nicole and team."
Profile photo of melody bland

melody bland

December 1, 2023

5  out of  5 rating by melody bland
"UPDATE 1 YEAR LATER! Makhya Bikar ROCKS! I created a mess using my online SF app LMBO and was completely lost! But Ms. Bikar came to my rescue. Thank you AGAIN! Called Nicole West State Farm and was in dire need of help… Paola presented me with excellent customer service! My problem was solved in minutes! Thank you!!!!!"
Profile photo of Mike Waugh

Mike Waugh

November 8, 2023

5  out of  5 rating by Mike Waugh
"Lizet reached out to me from a referral by my State Farm agent in Indiana after I made the move to Florida and I am so glad she did . She was very helpful and knowledgeable. A pleasure to deal with !"
Profile photo of Rosana Colon

Rosana Colon

November 3, 2023

5  out of  5 rating by Rosana Colon
"Lizet is the best person ever! She is always available! Every time I have a question or need help with my policy. She is very helpful, understanding, and knowledgeable."
Profile photo of Latrice F.

Latrice F.

November 3, 2023

5  out of  5 rating by Latrice F.
"Nicole is amazing. She throughly explained everything to me. She took her time with me. I would definitely recommend her and State Farm auto insurance services. She also was able to save me lots of money compared to my previous insurance company."