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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kirsy Perez

June 3, 2023

5  out of  5 rating by Kirsy Perez
"(Translated by Google) Excellent service we need more people like Paola ❤️❤️❤️❤️❤️❤️❤️❤️ (Original) Excelente servicio necesitamos mas personas como Paola ❤️❤️❤️❤️❤️❤️❤️❤️"

Daijha M (Daije)

May 31, 2023

5  out of  5 rating by Daijha M (Daije)
"Great service, helped me get everything I wanted. Very patient and kind. I appreciate your time and service."

Thelma Vazquez

May 30, 2023

5  out of  5 rating by Thelma Vazquez
"Lizet was awesome as usual. She clarified all my doubts and more!! Keep up the good work"

Chan Prettiiself

May 30, 2023

5  out of  5 rating by Chan Prettiiself
"Wowwwww !! Ms West just saved me a huge difference from my previous auto company with bundling my car & home insurance, 10 stars it what she gave, excellent customer service, I recommend her to everyone in the Davenport,Fl area !!"

Connie Buuck

May 18, 2023

5  out of  5 rating by Connie Buuck
"Very polite, fast and thorough!!! Checked for every discount I could get. Very satisfied!!"

jimmie sweet

May 16, 2023

5  out of  5 rating by jimmie sweet
"Had a very good experience in your Davenport office. Lizet was very professional, courteous and helpful. I also saved a good bit of money over competitors. Thank you."

Chuck Thomas

May 15, 2023

5  out of  5 rating by Chuck Thomas
"Paula!!!! Awesome!!!!!"

Hector j. Acevedo

May 11, 2023

5  out of  5 rating by Hector j. Acevedo
"(Translated by Google) Lizet's attention was very professional and very friendly, she has a good service, thanks for the help (Original) La atención de Lizet fue muy profesional y muy amable tiene un buen servicio gracias por la ayuda"

Roselys Pérez

May 11, 2023

2  out of  5 rating by Roselys Pérez
"(Translated by Google) Because I was talking to a representative named "Glenda" or "blenda" and she spoke to me badly and with a lot of attitude I was in a real hurry and needed help and she spoke to me very badly Because I was talking to a representative called "Glenda" or "blenda" and she spoke badly to me and with a lot of attitude I was super hurried and needed help and she talked to me super badly (Original) Porque estaba hablando con una representante llamada “Glenda” o “blenda” y me hablo mal y con mucha actitud yo estaba súper apurada y necesitaba ayuda y me hablo súper mal Because I was talking to a representative called "Glenda" or "blenda" and she spoke badly to me and with a lot of attitude I was super hurried and needed help and she talked to me super badly"

Javier Acosta

May 10, 2023

5  out of  5 rating by Javier Acosta
"The agent Lizet did a great job assisting me. Thanks Lizet"

Martha Espinoza

May 8, 2023

5  out of  5 rating by Martha Espinoza
"I have an excellent service at this place I’m bean help by Liseth and she is a very helpful and every way."

Darryl MacNeil

May 8, 2023

5  out of  5 rating by Darryl MacNeil
"Lizet at State Farm was fantastic to work with and was able to reduce Home Owners insurance greatly"

iveth olivera

May 8, 2023

5  out of  5 rating by iveth olivera
"(Translated by Google) Very friendly and I orient myself very well (Original) Muy amable y me oriento muy bien"

Mauria maria

May 5, 2023

5  out of  5 rating by Mauria maria
"(Translated by Google) Excellent service recommended 100. % (Original) Excelente servicio recomendado 100. %"

Stephanie Williams

May 4, 2023

5  out of  5 rating by Stephanie Williams
"I had the pleasure of speaking with Ms. Lizet on Monday May 1st. I needed renters insurance asap and she blessed me with a fair rate. She was very patient and kind. She was also a very good listener. I recommend her as an insurance agent and her agency for your insurance needs. God bless you! ✝️"

Gia Capati

May 2, 2023

5  out of  5 rating by Gia Capati
"I spoke to Paola Ramirez and let her know about my situation. Got all the information I need in one phone call and she made things work for me. Had a great time!"

Jonah Strickland

April 28, 2023

5  out of  5 rating by Jonah Strickland
"Paola was very helpful and insightful with the entire process of getting me a quote that fits my needs. Would highly recommend to anyone need an auto quote!"

Nelson P Quintana

April 26, 2023

5  out of  5 rating by Nelson P Quintana
"Dilligently Mrs. Lizett with her great personality took care of all my questions with a high degree of professionalism. It is something that makes a great diference nowadays."

Sherrie Rodriguez

April 23, 2023

4  out of  5 rating by Sherrie Rodriguez
"I merely wanted to switch my insurance from a different state because I was happy with state farm. I called the office yesterday at 4pm, I initially spoke to Nicole, who said she or one of her associates will call me back with a quote. An associate did and told me that I had a claim for a car I didn't own but didn't give me any more information. When I asked if she could give more information, she told me she was getting a headache (which is very unprofessional and maybe expected of a teenager but not a grown adult- basically telling me I was giving her a headache by inquiring about my own policy) and then proceeded to basically tell me she couldn't help me. I called progressive, who seemed to be the insurance that was in my name for a car I didn't have, and that associate went above and beyond trying to help me. I called back Ms. West's office and there was no answer, even though I had left a message the night before. I called another state farm office in a different area (Johanna Valasques) and Estrella, also went above and beyond to help me and when she couldn't, she gave me a number for someone who could. Later that afternoon, Ms. West's office- Paola, returned my call towards the end of the work day and when I told them about the unprofessional employee whos name I didn't catch , Paola pretty much blew me off and said ok, have a good day. However, Nicole did reach out to me again, as I assumed she did not get my message and explained what exactly happened, which is all I had asked from the other representatives. She said she would address this with her team and she did attempt to make it right. I do hope they get the re-training they need in order to deal with customers for any customer retention. I really appreciate that she reached out and take responsibility for her office's handling. As an agent, she is great to work with and after I research the insurance fraud, I will more than likely return to her office, only to deal with her when establishing my insurance. Thank you, Nicole."

Felix Arias

April 22, 2023

5  out of  5 rating by Felix Arias
"Worked with Lally G. Quoted me for exactly what I needed and all at a great price."

Robert Anthony

April 21, 2023

5  out of  5 rating by Robert Anthony
"The staff (Lizett), was very helpful, she seemed to have a lot of experience and was very patient with me. I was thankful for the accommodation that I received and I’ll highly recommend."

Joan Slipp

April 19, 2023

5  out of  5 rating by Joan Slipp
"I moved from out of state and wanted to stay with State Farm. Nicole's office made the transition so easy! I have my home and auto insurance with them!"

jamila mcknight

April 19, 2023

5  out of  5 rating by jamila mcknight
"Very pleasant!Love her spirit 🙂 hopefully I get HER on the phone next time I call🙂"

Jessica McIntosh

April 19, 2023

5  out of  5 rating by Jessica McIntosh
"Best insurance company I've used thus far! They work with you no matter your situation, they understand. Always speak to a real person with real solutions. Going with Nicole West at State Farm was the best choice I've ever made. Customer for life❤️"

devon cherry

April 19, 2023

5  out of  5 rating by devon cherry
"I love the professionalism of this Nicole West State Farm agency. All my insurance needs were well taken care of and I highly recommend using this agency in the Davenport, Florida area for auto, home, and life insurance needs. Nicole is a very knowledgeable agent."