State Farm® Insurance Agent Nicole West

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Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Kirsy Perez

June 3, 2023

5 out of 5

"(Translated by Google) Excellent service we need more people like Paola ❤️❤️❤️❤️❤️❤️❤️❤️ (Original) Excelente servicio necesitamos mas personas como Paola ❤️❤️❤️❤️❤️❤️❤️❤️"

Daijha M (Daije)

May 31, 2023

5 out of 5

"Great service, helped me get everything I wanted. Very patient and kind. I appreciate your time and service."

Thelma Vazquez

May 30, 2023

5 out of 5

"Lizet was awesome as usual. She clarified all my doubts and more!! Keep up the good work"

Chan Prettiiself

May 30, 2023

5 out of 5

"Wowwwww !! Ms West just saved me a huge difference from my previous auto company with bundling my car & home insurance, 10 stars it what she gave, excellent customer service, I recommend her to everyone in the Davenport,Fl area !!"

Connie Buuck

May 18, 2023

5 out of 5

"Very polite, fast and thorough!!! Checked for every discount I could get. Very satisfied!!"

jimmie sweet

May 16, 2023

5 out of 5

"Had a very good experience in your Davenport office. Lizet was very professional, courteous and helpful. I also saved a good bit of money over competitors. Thank you."

Chuck Thomas

May 15, 2023

5 out of 5

"Paula!!!! Awesome!!!!!"

Hector j. Acevedo

May 11, 2023

5 out of 5

"(Translated by Google) Lizet's attention was very professional and very friendly, she has a good service, thanks for the help (Original) La atención de Lizet fue muy profesional y muy amable tiene un buen servicio gracias por la ayuda"

Roselys Pérez

May 11, 2023

2 out of 5

"(Translated by Google) Because I was talking to a representative named "Glenda" or "blenda" and she spoke to me badly and with a lot of attitude I was in a real hurry and needed help and she spoke to me very badly Because I was talking to a representative called "Glenda" or "blenda" and she spoke badly to me and with a lot of attitude I was super hurried and needed help and she talked to me super badly (Original) Porque estaba hablando con una representante llamada “Glenda” o “blenda” y me hablo mal y con mucha actitud yo estaba súper apurada y necesitaba ayuda y me hablo súper mal Because I was talking to a representative called "Glenda" or "blenda" and she spoke badly to me and with a lot of attitude I was super hurried and needed help and she talked to me super badly"

Javier Acosta

May 10, 2023

5 out of 5

"The agent Lizet did a great job assisting me. Thanks Lizet"

Martha Espinoza

May 8, 2023

5 out of 5

"I have an excellent service at this place I’m bean help by Liseth and she is a very helpful and every way."

Darryl MacNeil

May 8, 2023

5 out of 5

"Lizet at State Farm was fantastic to work with and was able to reduce Home Owners insurance greatly"

iveth olivera

May 8, 2023

5 out of 5

"(Translated by Google) Very friendly and I orient myself very well (Original) Muy amable y me oriento muy bien"

Mauria maria

May 5, 2023

5 out of 5

"(Translated by Google) Excellent service recommended 100. % (Original) Excelente servicio recomendado 100. %"

Stephanie Williams

May 4, 2023

5 out of 5

"I had the pleasure of speaking with Ms. Lizet on Monday May 1st. I needed renters insurance asap and she blessed me with a fair rate. She was very patient and kind. She was also a very good listener. I recommend her as an insurance agent and her agency for your insurance needs. God bless you! ✝️"

Gia Capati

May 2, 2023

5 out of 5

"I spoke to Paola Ramirez and let her know about my situation. Got all the information I need in one phone call and she made things work for me. Had a great time!"

Jonah Strickland

April 28, 2023

5 out of 5

"Paola was very helpful and insightful with the entire process of getting me a quote that fits my needs. Would highly recommend to anyone need an auto quote!"

Nelson P Quintana

April 26, 2023

5 out of 5

"Dilligently Mrs. Lizett with her great personality took care of all my questions with a high degree of professionalism. It is something that makes a great diference nowadays."

Sherrie Rodriguez

April 23, 2023

4 out of 5

"I merely wanted to switch my insurance from a different state because I was happy with state farm. I called the office yesterday at 4pm, I initially spoke to Nicole, who said she or one of her associates will call me back with a quote. An associate did and told me that I had a claim for a car I didn't own but didn't give me any more information. When I asked if she could give more information, she told me she was getting a headache (which is very unprofessional and maybe expected of a teenager but not a grown adult- basically telling me I was giving her a headache by inquiring about my own policy) and then proceeded to basically tell me she couldn't help me. I called progressive, who seemed to be the insurance that was in my name for a car I didn't have, and that associate went above and beyond trying to help me. I called back Ms. West's office and there was no answer, even though I had left a message the night before. I called another state farm office in a different area (Johanna Valasques) and Estrella, also went above and beyond to help me and when she couldn't, she gave me a number for someone who could. Later that afternoon, Ms. West's office- Paola, returned my call towards the end of the work day and when I told them about the unprofessional employee whos name I didn't catch , Paola pretty much blew me off and said ok, have a good day. However, Nicole did reach out to me again, as I assumed she did not get my message and explained what exactly happened, which is all I had asked from the other representatives. She said she would address this with her team and she did attempt to make it right. I do hope they get the re-training they need in order to deal with customers for any customer retention. I really appreciate that she reached out and take responsibility for her office's handling. As an agent, she is great to work with and after I research the insurance fraud, I will more than likely return to her office, only to deal with her when establishing my insurance. Thank you, Nicole."

Felix Arias

April 22, 2023

5 out of 5

"Worked with Lally G. Quoted me for exactly what I needed and all at a great price."

Robert Anthony

April 21, 2023

5 out of 5

"The staff (Lizett), was very helpful, she seemed to have a lot of experience and was very patient with me. I was thankful for the accommodation that I received and I’ll highly recommend."

Joan Slipp

April 19, 2023

5 out of 5

"I moved from out of state and wanted to stay with State Farm. Nicole's office made the transition so easy! I have my home and auto insurance with them!"

jamila mcknight

April 19, 2023

5 out of 5

"Very pleasant!Love her spirit 🙂 hopefully I get HER on the phone next time I call🙂"

Jessica McIntosh

April 19, 2023

5 out of 5

"Best insurance company I've used thus far! They work with you no matter your situation, they understand. Always speak to a real person with real solutions. Going with Nicole West at State Farm was the best choice I've ever made. Customer for life❤️"

devon cherry

April 19, 2023

5 out of 5

"I love the professionalism of this Nicole West State Farm agency. All my insurance needs were well taken care of and I highly recommend using this agency in the Davenport, Florida area for auto, home, and life insurance needs. Nicole is a very knowledgeable agent."

What our customers say about us...

Kirsy Perez

June 3, 2023

5 out of 5

"(Translated by Google) Excellent service we need more people like Paola ❤️❤️❤️❤️❤️❤️❤️❤️ (Original) Excelente servicio necesitamos mas personas como Paola ❤️❤️❤️❤️❤️❤️❤️❤️"

Daijha M (Daije)

May 31, 2023

5 out of 5

"Great service, helped me get everything I wanted. Very patient and kind. I appreciate your time and service."

Thelma Vazquez

May 30, 2023

5 out of 5

"Lizet was awesome as usual. She clarified all my doubts and more!! Keep up the good work"

Chan Prettiiself

May 30, 2023

5 out of 5

"Wowwwww !! Ms West just saved me a huge difference from my previous auto company with bundling my car & home insurance, 10 stars it what she gave, excellent customer service, I recommend her to everyone in the Davenport,Fl area !!"

Connie Buuck

May 18, 2023

5 out of 5

"Very polite, fast and thorough!!! Checked for every discount I could get. Very satisfied!!"

jimmie sweet

May 16, 2023

5 out of 5

"Had a very good experience in your Davenport office. Lizet was very professional, courteous and helpful. I also saved a good bit of money over competitors. Thank you."

Chuck Thomas

May 15, 2023

5 out of 5

"Paula!!!! Awesome!!!!!"

Hector j. Acevedo

May 11, 2023

5 out of 5

"(Translated by Google) Lizet's attention was very professional and very friendly, she has a good service, thanks for the help (Original) La atención de Lizet fue muy profesional y muy amable tiene un buen servicio gracias por la ayuda"

Roselys Pérez

May 11, 2023

2 out of 5

"(Translated by Google) Because I was talking to a representative named "Glenda" or "blenda" and she spoke to me badly and with a lot of attitude I was in a real hurry and needed help and she spoke to me very badly Because I was talking to a representative called "Glenda" or "blenda" and she spoke badly to me and with a lot of attitude I was super hurried and needed help and she talked to me super badly (Original) Porque estaba hablando con una representante llamada “Glenda” o “blenda” y me hablo mal y con mucha actitud yo estaba súper apurada y necesitaba ayuda y me hablo súper mal Because I was talking to a representative called "Glenda" or "blenda" and she spoke badly to me and with a lot of attitude I was super hurried and needed help and she talked to me super badly"

Javier Acosta

May 10, 2023

5 out of 5

"The agent Lizet did a great job assisting me. Thanks Lizet"

Martha Espinoza

May 8, 2023

5 out of 5

"I have an excellent service at this place I’m bean help by Liseth and she is a very helpful and every way."

Darryl MacNeil

May 8, 2023

5 out of 5

"Lizet at State Farm was fantastic to work with and was able to reduce Home Owners insurance greatly"

iveth olivera

May 8, 2023

5 out of 5

"(Translated by Google) Very friendly and I orient myself very well (Original) Muy amable y me oriento muy bien"

Mauria maria

May 5, 2023

5 out of 5

"(Translated by Google) Excellent service recommended 100. % (Original) Excelente servicio recomendado 100. %"

Stephanie Williams

May 4, 2023

5 out of 5

"I had the pleasure of speaking with Ms. Lizet on Monday May 1st. I needed renters insurance asap and she blessed me with a fair rate. She was very patient and kind. She was also a very good listener. I recommend her as an insurance agent and her agency for your insurance needs. God bless you! ✝️"

Gia Capati

May 2, 2023

5 out of 5

"I spoke to Paola Ramirez and let her know about my situation. Got all the information I need in one phone call and she made things work for me. Had a great time!"

Jonah Strickland

April 28, 2023

5 out of 5

"Paola was very helpful and insightful with the entire process of getting me a quote that fits my needs. Would highly recommend to anyone need an auto quote!"

Nelson P Quintana

April 26, 2023

5 out of 5

"Dilligently Mrs. Lizett with her great personality took care of all my questions with a high degree of professionalism. It is something that makes a great diference nowadays."

Sherrie Rodriguez

April 23, 2023

4 out of 5

"I merely wanted to switch my insurance from a different state because I was happy with state farm. I called the office yesterday at 4pm, I initially spoke to Nicole, who said she or one of her associates will call me back with a quote. An associate did and told me that I had a claim for a car I didn't own but didn't give me any more information. When I asked if she could give more information, she told me she was getting a headache (which is very unprofessional and maybe expected of a teenager but not a grown adult- basically telling me I was giving her a headache by inquiring about my own policy) and then proceeded to basically tell me she couldn't help me. I called progressive, who seemed to be the insurance that was in my name for a car I didn't have, and that associate went above and beyond trying to help me. I called back Ms. West's office and there was no answer, even though I had left a message the night before. I called another state farm office in a different area (Johanna Valasques) and Estrella, also went above and beyond to help me and when she couldn't, she gave me a number for someone who could. Later that afternoon, Ms. West's office- Paola, returned my call towards the end of the work day and when I told them about the unprofessional employee whos name I didn't catch , Paola pretty much blew me off and said ok, have a good day. However, Nicole did reach out to me again, as I assumed she did not get my message and explained what exactly happened, which is all I had asked from the other representatives. She said she would address this with her team and she did attempt to make it right. I do hope they get the re-training they need in order to deal with customers for any customer retention. I really appreciate that she reached out and take responsibility for her office's handling. As an agent, she is great to work with and after I research the insurance fraud, I will more than likely return to her office, only to deal with her when establishing my insurance. Thank you, Nicole."

Felix Arias

April 22, 2023

5 out of 5

"Worked with Lally G. Quoted me for exactly what I needed and all at a great price."

Robert Anthony

April 21, 2023

5 out of 5

"The staff (Lizett), was very helpful, she seemed to have a lot of experience and was very patient with me. I was thankful for the accommodation that I received and I’ll highly recommend."

Joan Slipp

April 19, 2023

5 out of 5

"I moved from out of state and wanted to stay with State Farm. Nicole's office made the transition so easy! I have my home and auto insurance with them!"

jamila mcknight

April 19, 2023

5 out of 5

"Very pleasant!Love her spirit 🙂 hopefully I get HER on the phone next time I call🙂"

Jessica McIntosh

April 19, 2023

5 out of 5

"Best insurance company I've used thus far! They work with you no matter your situation, they understand. Always speak to a real person with real solutions. Going with Nicole West at State Farm was the best choice I've ever made. Customer for life❤️"

devon cherry

April 19, 2023

5 out of 5

"I love the professionalism of this Nicole West State Farm agency. All my insurance needs were well taken care of and I highly recommend using this agency in the Davenport, Florida area for auto, home, and life insurance needs. Nicole is a very knowledgeable agent."